NetOMatix Return & Exchange Policy
This policy applies only to purchases made directly from NetoMatix.com web site
and may vary slightly from our other store or web site store return policies.
If you made a purchase from one of our partner sites, check your packing slip
or the Web site of that partner for return or exchange information.
NetoMatix.com will fully refund most items within 30 days of receipt. 14 days
from the date merchandise was received
, refunds are available on:
Restocking fees will be applied to ANY product not returned in "like new
condition" including missing the original box, packaging material, contents,
accessories or manuals. A 15% restocking fee will be charged on returns or
exchanges of any opened notebook computer, unless defective, damaged upon
delivery, or if the wrong product was delivered.
30 days from the date merchandise was received
, refunds are available on
the remainder of our merchandise.
In order to receive credit
for these items, they must be unopened. If
the original is defective, you may be able to exchange
these items by
sending an email to firstname.lastname@example.org.
For defective software
please contact our support team by sending an email to
. Our team will help you
in resolving the issue in timely manner. If we determing that the software is not working because
of a bug in the application, we will issue a refund for your purchase. If the software defect is due
to problem with your environment or attempted install on unsupported platform, then NetoMatix.com will
not issue any refund. We will be happy to assist you in resolving the issue.
Any merchandise missing the original Universal Product Code (UPC)
cannot be returned; it may only be exchanged for the same product.
For any questions regarding our return and exchange policy, please email us at
Or write to us at the following address.
|Pardesi Services, LLC
|6 Lorden Lane
|Bookline, NH 03033
NetOMatix may amend this policy from time to time. If we
make any substantial changes in the way we use your personal information we
will notify you by posting a prominent announcement on our pages.